Privacy Policy

Last Updated: 7 September 2023

Gaming PC Bundle UK is committed to safeguarding and respecting your personal information. This policy explains how we handle any information we obtain from you or that you supply to us. Please read the following carefully to understand about our personal data rules and processes, as well as how we will manage it.

We may collect personally identifiable data from Users in a variety of ways, including as when they visit our site, register on our site, place an order, and in conjunction with other activities, services, features, or resources we make accessible on our website. Name, email address, mailing address, phone number, and credit or debit card information may be requested, as applicable.

Users can visit our website anonymously by adjusting the cookie and privacy settings in their preferred web browser, however certain activities on our website, such as placing an order or contacting us, require the disclosure of certain information.

Users’ personally identifying information will only be collected if they willingly provide it to us. Users have the option to refuse to provide personally identifying information, but doing so may restrict them from participating in certain Site-related activities.

Other information we may collect from site users includes their browser name, the type of device they are using, and technical information about a user’s method of connection to our Site, such as the operating system, internet service provider, and other similar data.

Acceptance of the Privacy Statement

To run our business and provide you with the Services, we need to process your personal information. By accepting our Terms and Conditions, you acknowledge that you have read and comprehended this policy, including how and why we use your information. You should not use the Services if you do not want us to collect or process your personal information in the ways described in this policy. We are not liable for the content, privacy policies, or practises of any third-party websites that we link to on the Site or in any of the Services we offer.

All account owners must be at least 18 years old, according to the Gaming PC Bundle Terms and Conditions. Children under the age of 18 and at least 13 years old are permitted to use our Services only with the permission and direct supervision of the account owner. Our Site and Services are not intended for children under the age of 13. You are liable for any account activity performed by a minor on your account.

By using the Services, you agree that Gaming PC Bundle may use your information in the United Kingdom and any other country where Gaming PC Bundle has a presence. Please be aware that privacy laws and standards in certain countries, including authorities’ rights to access your personal information, may differ from those in your home country. We will only transfer personal information to countries where we are legally permitted to do so, and we will take steps to ensure that your personal information continues to be adequately protected.

Data we may collect from you

Personal data, also known as personal information, refers to any information about an individual that can be used to identify that person. It excludes data from which the identity has been removed (anonymous data).

We may collect, use, retain, and transfer many categories of personal data about you, which we have grouped together as follows:

  • Identity Data:  First and last names, usernames or other identifiers, marital status, title, date of birth, and gender.
  • Contact Data:  Billing address, delivery address, email address, and phone numbers.
  • Financial information: Bank account and payment card details.
  • Transaction Data: Refers to information regarding payments made to and from you, as well as information about the products and services you have purchased from us.
  • Technical Data: The devices you use to access this website comprises your IP address, login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology.
  • Profile Data: Your login and password, purchases or orders made by you, interests, preferences, feedback, and survey replies.
  • Usage Data: Refers to how you interact with our website, products, and services.
  • Marketing and Communications Data: Your preferences for getting marketing from us and our third parties, as well as your communication preferences, are among the information we collect.
  • Aggregated Data, such as statistical or demographic data, is also collected, used, and shared for any reason. Aggregated Data may be derived from your personal data, but it is not deemed personal data in the eyes of the law because it does not expose your identity directly or indirectly. We may, for example, aggregate your Usage Data to determine the percentage of people that utilise a certain website feature. However, if we combine or connect Aggregated Data with your personal data in such a way that the combined data can be used to directly or indirectly identify you, we recognise the combined data as personal data and handle it in line with this privacy notice.
  • Social Media Sites, When signing in to our website using your Google, Twitter, Facebook, or Instagram account, you are required to comply with the respective policies of these social media platforms. We encourage you to review and familiarize yourself with their privacy policies to understand how your data will be handled by them.
  • Data Deletion, If you decide to sign up on our website, you have the option to delete your account and associated data at any time. Deleting your account will result in the removal of your personal information from our systems. Please note that this process is irreversible and cannot be undone. If you wish to exercise your right to delete your data, you can do so by following the appropriate account settings or contacting our support team for assistance.

We don’t collect any Special Categories of Personal Data from you, this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, membership in a labour union, health information, and genetic and biometric data. We also don’t gather data on criminal convictions and offences.

If you do not provide personal information

We may not be able to complete the contract we have or are trying to enter into with you if we need to gather personal data by law or under the terms of a contract, we have with you, and you fail to supply that data when required (for example, to provide you with goods or services). In this scenario, we may have to cancel a product or service you’ve purchased from us, but we’ll let you know right away if that’s the case.

Information shared to Third Parties

We may need to share your personal information with third parties in order to provide the Services. The information is only shared with third parties in order to provide you with the services you’ve requested. The following are the specifics of these services: 

For purchases made on the Site:

  • We will provide our payment provider with your first name, surname, invoice address, delivery address, company name, email address, phone numbers, and IP address, as well as your payment information, including credit card number, expiry date, CVC number, cardholder name (and any other payment information that you enter on the Site). This information is collected for the purpose of providing services and preventing fraud.
  • We will supply our courier (DPD) with your first name, surname, invoice address, delivery address, company name, email address, and phone numbers in order to complete the delivery of any Services you request.
  • We may send Google, Facebook, Bing, and Hatch B.V. with your order reference number, currency, total order price, order quantity, and some characteristics of the specification you ordered, such as the CPU and graphics card. This is for the purpose of tracking sales.
  • Google Customer Reviews will receive your email address, delivery country, and any associated EAN codes. Google Customer Reviews is a platform that allows you to rate your shopping experience with participating companies. The rating you offer in your review can assist other consumers in making an informed buying decision. If you agree to be contacted by Google Customer Reviews for a survey, Google will send you one email a few days after your product is delivered. You will not get any other emails from Google as a result of opting in.
  • To make sure your credit, debit, or charge card isn’t being used without your permission, we’ll check your name, address, and other personal information against third-party databases during the order process. Personal information submitted by you may be disclosed to a registered Credit Reference Agency as part of these checks, and that information may be kept on file. You may rest certain that this is done just to verify your identification, that no credit check is conducted, and that your credit rating will not be impacted.

For orders placed on the Site and paid for using a credit card:

  • We will supply our finance provider with your first name, surname, invoice address, delivery address, company name, email address, phone numbers, and IP address, as well as the amount of your deposit. This information is collected for the purpose of providing services and preventing fraud.

 

Communications

Gaming PC Bundle may need to contact you on occasion. These communications are mostly provided via email, and every account must have a valid email address on file in order to receive messages. Gaming PC Bundle may also contact you via phone to provide assistance with the Services you’ve requested. We may send you an SMS (or similar) message to tell you when Services are dispatched or completed if you have a valid mobile telephone number on your account. If you send us a physical letter, an email, or a phone call, we may answer with a physical letter, an email, or a phone call.

Some Gaming PC Bundle notifications are service-related and are required to deliver information about the Services you have requested. You agree to receive non-marketing emails or communications from Gaming PC Bundle, such as those about transactions, your account, security, or product changes. A welcome email when you register an account, confirmation of an order, service availability, and interaction with our support team are all examples of service-related messages.

You clearly consent to receive marketing emails and messages from us when you create an account, subscribe to a newsletter, save a quote, or otherwise provide us with your email address or phone number. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or message.

Forums, Testimonials, and Reviews

Gaming PC Bundle is a website that hosts forums and collects feedback and testimonials. You are not required to utilise these services; however, if you do, please exercise caution and good judgement when publishing data to the Site. You should be aware that any personal information you choose to post there can be seen, collected, or used by others, or used to send you unsolicited messages. Gaming PC Bundle may not always remove content from forums, reviews, or testimonials, and your information may stay available even after your account is closed. Personal information that you decide to share on the Site is your responsibility.

Another visitor may subscribe to your public forum activity to receive notifications, such as when you make a forum post. Through your forum account settings, you can select to make certain activity private.

Retention of Data

Gaming PC Bundle will keep your information only for as long as it is needed for the purposes indicated in this policy, for as long as your account is active (i.e., for the lifetime of your Gaming PC Bundle account), or as needed to provide you with the Services. Gaming PC Bundle will keep and use your information to the extent necessary to comply with our legal duties (for example, if we must keep your information to comply with relevant tax/revenue laws), settle disputes, enforce our agreements, and as otherwise specified in this policy. We keep log files for internal analysis as well. Except in circumstances where they are used for site safety and security, to improve site performance, or we are legally compelled to preserve them for longer periods of time, these log files are normally retained for a short length of time. 

Withdrawal of Consent

You have the right to withdraw your consent to our processing of your information and your usage of the services if you have given us your permission. You can, for example, opt out of email marketing by clicking the unsubscribe link included in such emails. You can withdraw your consent to our processing of your information and usage of the services at any time by emailing us at enquiries @gamingpcbundle co.uk and demanding that we erase any associated data. Not only that, you won’t be able to retrieve your account because it will be permanently erased.

Security how do we keep your information safe?

We have implemented necessary security measures to protect your personal data from being lost, misused, accessed in an unauthorised manner, altered, or exposed by accident. However, information transfer over the internet is not entirely secure. We have protocols in place to deal with any suspected personal data breach, and if we are legally required to do so, we will notify you and any applicable authority.

Third party websites

Our website may contain advertising or other content that contains links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We have no control over the content or links on these sites, and we are not responsible for the practises of websites that link to or from ours. Furthermore, the content and links on these sites or services are subject to change. These websites and services may have their own policies regarding privacy and customer service. Browsing and interaction on any other website, including those that link to our Site, is governed by that website’s terms and conditions.

Cookies

When you visit our website, a cookie is a little text file that is downloaded to your computer or another electronic device.

Cookies are used to improve the user’s experience while on the site. This site, when applicable, employs a cookie control mechanism that allows users to accept or prevent the use of cookies on their computer and/or device during their initial visit to the site. This complies with new legislation requiring websites to get explicit authorization from users before leaving or reading files such as cookies on their computer and/or device.

Cookies are little files that are saved to your computer’s hard disc and track, save, and store information about how you interact with and use the site. This enables the site to give users with a customised experience via its server.

This site employs tracking technologies to keep track of its visitors in order to better understand how they interact with it. This software, which uses cookies to track visitor usage, is provided by Google Analytics. To track and monitor your engagement and use of the website, the software will place a cookie on your computer’s hard drive, but it will not store, save, or collect personal information. For more information, go to https://www.google.com/policies/privacy/ and read Google’s privacy policy.

Cookies from third parties

We work with third-party vendors, such as Twitter, Facebook, and LinkedIn, who may also set cookies on our Site. These third-party vendors are in charge of the cookies they place on our website. If you require additional information, please visit the relevant third-party website.

How to disable cookies

You can modify your browser settings to prevent cookies from being accepted if you don’t want to accept them. Please be aware that you may lose part of the website’s functionality if you do so. Please visit www.aboutcookies.org or www.allaboutcookies.org for more information about cookies and how to disable them.

Your legal rights

You are entitlement to do the following:

  • Obtain access to your personal information by submitting a request (commonly known as a “data subject access request”). This allows you to obtain a copy of the personal data we hold on you and verify that we are processing it lawfully.
  • Request that we correct the personal information we have on you. This allows you to change any missing or erroneous information we have about you, albeit we may need to verify the veracity of the new information you submit.
  • Request that your personal data be erased. This gives you the option of having your personal data erased or removed if there is no compelling reason for us to keep it. If you have successfully used your right to object to processing, you also have the right to request that we erase or destroy your personal data (see below), if we have unlawfully processed your data, or if we are forced to erase your personal data by local legislation. Please keep in mind that we may not always be able to comply with your request for erasure due to specific legal reasons that will be communicated to you, if applicable at the time of your request.
  • Object to the processing of your personal data if we are relying on a legitimate interest (or those of a third party) and there is something about your circumstances that makes you want to object to processing on this ground because you believe it violates your basic rights and freedoms. You also have the right to object if your personal data is being processed for direct marketing purposes. We may be able to show that we have compelling legal grounds to handle your information that outweigh your rights and freedoms in some situations.
  • Request that your personal data be restricted from being processed. This allows you to request that we suspend the processing of your personal data in the following circumstances: (a) if you want us to verify the data’s accuracy; (b) if our use of the data is unlawful, but you do not want us to erase it; (c) if you need us to hold the data even if we no longer require it because you need it to establish, exercise, or defend legal claims; or (d) You have objected to our use of your data, but we need to see if we have compelling legitimate reasons to continue using it.
  • Authorize the transfer of your personal data to you or a third party. We shall give your personal data in a structured, frequently used, machine-readable manner to you or a third party you specify. This privilege only applies to automated information that you gave us permission to use, or if we utilised the information to fulfil a contract with you.
  • You have the right to withdraw your permission at any time if we rely on it to process your personal data. However, the lawfulness of any processing carried out before you withdraw your consent will not be affected. If you withdraw your consent, we may be unable to provide you with some products or services. If this is the case, we will tell you when you withdraw your consent.
  • Complain, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority, at any time (www.ico.org.uk). We would, however, like the opportunity to address your issues before contacting the ICO, so please contact us first.

Amendments to our privacy policies

Any future updates to our privacy policy will be announced on this page and, where necessary, informed to you via e-mail. Please revisit this page often to discover if our privacy policy has been changed or modified.

Getting in touch with us

if you have any questions concerning this Privacy Policy, the practises of this site, or your dealings with this site, please contact us at:

Registered Address:

Gaming PC Bundle Ltd
9B Hob Moor Road,
Bordesley Green, Small Heath
Birmingham
B10 9AY
United Kingdom
0333 305 3392

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